What I Did & The Big Impact
Driving User Engagement by 20% with an Intuitive MHM Platform
My Job
UX/UI Designer
What I Did
Led the end-to-end design of the My Healing Mate (MHM) platform from the ground up.
How Long
2 Months
Tools I Used
Figma, FigJam, Balsamiq
quick story
I led the UX/UI design for My Healing Mate (MHM), a new digital platform for cancer patients and caregivers. The goal was to create a supportive community and a trusted resource hub. The healthcare landscape is often complex and overwhelming, causing users to feel isolated and confused by fragmented information.
My new design made the platform's features clear, accessible, and intuitive. This user-centric approach directly contributed to a more empathetic experience and a greater sense of empowerment for users. I proved this worked by measuring improved user satisfaction, increased communication between patients and oncologists, and better access to support resources after launch.
The Results of How My Design Made a Real Difference
It made a measurable, positive difference for both patients and healthcare professionals. By changing a complex, fragmented system into an intuitive, empowering tool, my design directly contributed to a better user experience and stronger health outcomes.
A Personalized Dashboard
The new homepage is completely personalized. It shows users only what's relevant to them, like their appointments and personalized content recommendations.
A Supportive Community Hub
I designed a private, secure forum to help users connect. This feature was built to be a safe space for people to share experiences and get support, which my research showed was a top priority.
Streamlined Information Access
I completely reorganized the content. I added a new search feature with robust filters and a "Summarize" button to break down complex medical terms into simple, easy-to-read language.
